Privacy Policy
Privacy Policy
This page explains how Mau AI handles account information, device data, uploaded content, and product usage information.
Last updated: March 15, 2026
Mau AI provides connected display software, companion app features, and device management tools. By using Mau AI, you acknowledge that information may be processed as described in this policy.
If you do not agree with this policy, do not use the service.
Information We Collect
- Account information such as your name, email address, and authentication details when you create a Mau AI account.
- Device information such as device IDs, configuration settings, app mode selections, heartbeat status, and software version data.
- Content you choose to upload or create, including slideshow images, message board text, and settings tied to your displays.
- Usage and diagnostic information needed to operate the product, improve reliability, and investigate issues.
How We Use Information
- To create and manage your account, authenticate access, and connect your devices to your profile.
- To sync settings, deliver requested features, and keep your devices working reliably.
- To monitor system health, ship updates, troubleshoot problems, and protect the platform from abuse.
- To communicate important product, security, or account-related notices.
How Information Is Shared
- We do not sell your personal information.
- We may use infrastructure or service providers that help us host, authenticate, deliver updates, or process product functionality.
- We may disclose information when required by law or when reasonably necessary to protect users, devices, or the platform.
Your Content and Device Data
- Device configuration, telemetry, and uploaded content are used to deliver the display experience you request.
- If you use AI or connected app features, the data required to fulfill those requests may be processed by the services involved in that feature.
- You remain responsible for the content you upload or display through Mau AI.
Retention and Security
- We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
- We use reasonable administrative, technical, and organizational safeguards to protect account and device data.
- No method of storage or transmission is perfectly secure, so absolute security cannot be guaranteed.
Your Choices
- You can update account details, manage connected devices, and remove uploaded content through the Mau AI product surfaces available to you.
- You can stop using Mau AI at any time, though some information may remain where required for legal, security, or operational reasons.
Changes and Contact
We may update this policy from time to time. When we do, we will post the revised version on this page and update the effective date above.
Questions about this policy can be directed through the Mau AI support surfaces available in the product.